Adelaide’s Hassle-Free Windscreen Insurance Services

Not always. Some comprehensive insurance policies include windscreen and window glass cover, but in many cases, it’s an optional cover you need to add for an additional cost. Adding glass cover ensures you’re not left paying the full cost out of pocket for damage to your vehicle’s windows. Always review your car insurance policy and check for exclusions that may apply before making a claim.

If your policy includes windscreen cover as an optional extra, many insurers waive the excess for one claim per year. However, if you haven’t added this optional cover to your car insurance policy, your standard excess or basic excess will likely apply. This makes it important to weigh the additional premium of the cover against the potential cost of repair or replacement.

Some car insurance providers allow you to nominate your own repairer, while others may require you to use their preferred supplier. Choosing your own repairer offers more flexibility, especially if you want the job done by expert local technicians like Porters Autoglass. Review your product disclosure statement to understand your insurer’s position on using an own repairer.

Hire car access is usually not included under standard windscreen cover. However, if you’ve added the optional extra to your comprehensive cover, your insurer may provide a hire car while your vehicle is being repaired. This benefit helps reduce the inconvenience of being without a car, but additional cost and exclusions apply depending on the insurer.

New car or new vehicle replacement is sometimes available with comprehensive insurance policies for cars less than two years old. If your windscreen or window glass is damaged in an incident covered under your policy, the repair or replacement may be handled separately from new vehicle replacement eligibility. It’s best to review the full details of your insurance cover to see what’s included.

Yes, most insurers now offer the convenience of online claims. If your car’s windscreen is damaged, you can claim online and follow your insurer’s step-by-step process. Ensure you have all relevant information handy, including your policy number, vehicle details, and incident description. If your insurer doesn’t support online claims, their call centre consultants can assist.able with comprehensive insurance policies for cars less than two years old. If your windscreen or window glass is damaged in an incident covered under your policy, the repair or replacement may be handled separately from new vehicle replacement eligibility. It’s best to review the full details of your insurance cover to see what’s included.

In most cases, claiming under windscreen or window glass cover does not affect your no claim discount—especially if the claim is for a single event and your cover includes glass as an optional extra. However, this may vary between insurers. Always check with your provider before lodging a claim.

Adding optional covers like window glass or windscreen cover usually comes at an additional premium. This extra cost is generally affordable compared to the price of repairing or replacing automotive glass. You may also need to pay an additional cost for related services like a hire car or express turnaround. Your insurer will outline the payment options available.

You’ll find full details about coverage, optional extras, exclusions, and payment options in your insurer’s product disclosure statement. For any incident covered under your policy, it’s essential to understand what’s included and what exclusions apply. If you need expert advice or immediate windscreen repair and replacement, contact Porters Autoglass—we’re here to help.